Last updated: August 2026
1. Information We Collect
Cignetix may collect account details, contact information, billing information, order information, product enquiry details and support communications when customers use the ecommerce website.
2. Account & Order Data
Because guest checkout is not enabled in Phase 1, customers create an account before completing an order. Account data may be used to maintain order history, pickup communications, shortlist information and customer support.
3. Payment Information
Card payments should be processed through an integrated payment gateway. Cignetix should not store full payment-card details on the ecommerce application unless expressly supported through a compliant payment architecture.
4. ERP & Service Providers
Order, product, pricing, inventory and invoice-related data may be exchanged with Cignetix's ERP and approved service providers where required to operate the ecommerce platform.
5. Cookies & Analytics
The website may use essential cookies, preference cookies and analytics technologies. Non-essential technologies should be activated in line with the approved cookie-consent approach.
6. Data Security & Retention
Reasonable administrative and technical safeguards should be used to protect customer information. Data should be retained only for operational, accounting, legal and legitimate business requirements.
7. Contact
For ecommerce privacy enquiries, contact Cignetix through the official contact channels published on cignetix.com.